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Checkout / Product Problems and Product Information

Solutions / suggestions for common order or product problems.

Help with Printing PDF file

  • Unable to print PDF file

Printed Card Order Questions

  • Common Card Order Questions / Answers

Printed Product Information

  • Printed Items Delivered with Errors or Damage
  • Shipping Printed Books to the EU Post Brexit
  • Estimated Shipping Costs
  • Why are some products available in print and others are only available as downloads?
  • Shipping Address Incorrect
  • What is the difference between B&W, Premium Color and Standard Color?
See all 8 articles

Digital Formats for Downloaded Purchases

  • How to Access Your Virtual Tabletop Content
  • 3D Printer Files (.stl)
  • OPS Container Format (.epub)
  • ZIP files
  • Phone PDF Format
  • PDF Files

Download Link Not Working

  • Download Link not Working

Checkout and Payment Problems

  • Checkout Problems
  • Order Paid but not completed
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